Sales & Marketing, Data Entry & Admin
Location : Gampaha Member since : 2016-11-06
MPL Contractual Solutions
10 Davidson Road,
Colombo 4, Sri Lanka.
Diesel & Motor Engineering PLC (DIMO)
Company Registration - PQ146
65, Jetawana Road
Colombo 14, Sri Lanka.
SENIOR CUSTOMER CARE EXECUTIVE (Mercedes-Benz) 13/12/2012 ToDate
• Leading and managing in a proven track record of performing well in highly target oriented working environments.
• Excellent communication skills in Tamil, Sinhala and English
• Highly computer literate.
• Proven ability to work in highly competitive business environment.
• Posses a good knowledge in call centre operations
• Proven ability to maintain high level of team spirit within and outside the department.
• Able to work independently.
• Good analytical skills
• Adopting to change
• Formulating strategies & concepts
• Planning and organizing
• Very organized with a proven track record of being able to take charge of situations following through activities to completion.
• Maintains good relationships effectively.
• Good negotiating skills with diplomacy and influence.